We cover Unit4 ERP* Financials, Logistics, Project, Research, Income Manager, Fixed Assets, HR, Payroll, Data Migrations and Interfaces across Education, Commercial, Public Sector, Retail and Not-for-Profit.

Premier Service Partners are extensively trained on Unit4 solutions to enable fast implementation, integration solutions, and support services.

*Unit4 ERP, previously known as Unit4 Business World (UBW) and Agresso

G7 Roadshows - What a success! We had over 100 attendees and received some amazing feedback! Thanks to the whole team; partnering with the best.

“A high value day for any Unit4 ERP site” - West Berkshire Council

“Excellent, very well organised” - University of Bristol

“A balanced day with plenty of useful info” - Northumbria Police

“A really useful roadshow; an excellent team” - BRE Group

It can be difficult to judge how much help you require with testing and re configuring an upgrade until the database has been converted.

G7 offer upgrade packages that consist of on-site consultancy and the G7 Application Managed Service, a more effective and efficient way of handling your upgrade.

Run by dedicated support people, 8 of which are dedicated to the Unit4 ERP product.

Covering business as usual calls from your users, ‘How do I do this’ queries, workarounds, alternative to onsite consultancy during an upgrade, support of Unit4 ERP consultancy written areas (e.g. AG16s, HESA, SRI) and remote build.

Let G7 take the pressure off your internal team.

"We were keen to receive the same level of service to support our use of Unit4 ERP, as we had for Lawson, and signed a support contract with G7”

"We were very impressed with the depth of knowledge of the consultants we have worked with"

“Best Western have broken records with the low number of days used for the upgrade, due to the seamless, combined services of technical, consultancy and the Application Managed Service. We were able to call the G7 support team and get answers quickly. The Application Managed Service team would liaise with the G7 consultants on the ground and QuickThink Cloud if required”

“A great little offering”

“QuickThink Cloud provided an excellent service, often answering technical queries that were outside the scope of what they were delivering”
 

“With around 1000 users, having G7 available to take on some of the more complex issues gives Vistra the comfort that it can still deliver a first-class service to its user community. The service that is provided by QTC, the hosting partner of G7, is second to none, giving Vistra a robust and reliable service backed by gold standard technical support. Through the G7 Application Managed Service, G7 have been excellent in enabling the Vistra Support Team to improve their knowledge of both Application and Technical Tools meaning that some work that previously took time and cost to deliver can now be actioned quickly”

G7 are pleased to say we have continued to offer our full range of services throughout this time and, due to the flexible nature of how we deliver these services, we now have a tried and tested methodology and delivery system and have been able to assist many companies with the transition to a new way of working.

Since lockdown, we have taken on 7 new clients who are using our Application Managed Service (AMS) to enhance the support to their internal users. In addition, several of our existing AMS clients, thanks to our flexible AMS contract structure, have been able to simply increase their hours for as long as they wish to deal with this unprecedented situation.

We are still successfully delivering remote consultancy and have started 2 new upgrades this month, where the clients are finding remote working is a good setting for testing the resilience of the software and the new infrastructure!