G7 are very excited to welcome Louisa Lewis, from Unit4 Support, to the G7 Application Managed Service team, another well-known name from the Unit4 support world. Louisa joins our team of 10 dedicated support people including other well-known names such as Gilly Rich, Kate Voisey, Steve Carruthers and Paul Walton.
Louisa will be joining us on our stand at the Unit4 user conference, come over and say hi. You can register for the event below;
G7 cover the full suite of Unit4 (Agresso) Business World products; Financials, Logistics, Project, Research, Fixed Assets, HR and Payroll, Reporting, including ARC (Agresso Report Creator), UK products and Tools.
G7's customers are already seeing the benefit of using the G7 Application Managed Service, using it in a number of different ways;
- Releasing the system administrator from business as usual calls allowing time for development
- The customer's team are involved with an upgrade, we are handling the calls from the users
- Offering an alternative to on-site consultancy during an upgrade
- Supporting an interface developed by the Unit4 consultancy team, also AG16s and triggers
- Remote Payroll Build
- Concentrated effort over a couple of months to reduce a customer’s list of outstanding issues
With the G7 Application Managed Service you only pay for the hours you use and use it when you want to. You can take this service as a continuing support service or for a couple of months to help with resource intensive periods, such as year ends, go lives or during an upgrade; it is your choice.
You can use the service for queries, training, issue resolution, housekeeping, testing assistance, loading new data, reporting, assistance with workflows or small development projects – even support for AG16s and triggers; anything your internal systems administrator would cover. It is one hourly rate for all, not based on type of call and is completely tailorable to your requirements.
This is a service we have been providing for Lawson clients for over 15 years for major household names such as Argos, New Look, and the Football Pools and for Agresso clients since October 2015 for organisations such as Care UK, GO Shared Services, Best Western Hotels & Resorts and University of the Arts London.
G7, a proven partner in supplying ERP support for over 15 years.