The G7 Application Managed Service (AMS) has been more successful than we ever dreamed possible in its first year. We now have 17 customers enjoying the benefits it can provide, with many more that we are talking to.
We have always stated that we would put service first and ensure we recruited again before hitting more than 60% utilisation. Paul Tippet therefore joined the AMS team on 5th September, becoming its 12th member. Paul moved from Embridge Consulting, another G7 partner and prior to that worked for a number of Agresso sites such as Buro Happold, Core Assets, Halcrow and Wessex Water.
Paul has a wealth of experience with the Unit4 Business World (Agresso) product and adds another person with knowledge of financials, procurement, PCB, reporting and HR to the team.
G7 cover the full suite of Unit4 (Agresso) Business World products; Financials, Logistics, Project, Research, Fixed Assets, HR and Payroll, Reporting, including ARC (Agresso Report Creator), UK products and Tools.
With the G7 Application Managed Service you only pay for the hours you use and use it when you want to. You can take this service as a continuing support service or for a couple of months to help with resource intensive periods, such as year ends, go lives or during an upgrade; it is your choice. You can use the service for queries, training, issue resolution, housekeeping, testing assistance, loading new data, reporting, assistance with workflows or small development projects – even support for AG16s and triggers; anything your internal systems administrator would cover. It is one hourly rate for all, not based on type of call and is completely tailorable to your requirements.
This is a service we have been providing for Lawson clients for over 20 years for major household names such as Argos, New Look, and the Football Pools and for Agresso clients since October 2015.
G7, a proven partner in supplying ERP support for over 20 years.
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